If you need out of hours GP Care:

Ring 1850 365000 oR 091747710 you will get through to a call centre (please note at busier periods you may be on hold for a few minutes. All Calls are recorded).

When the call is answered a call handler will ask some questions (Where possible please have the information ready) for example:    

 

  • Telephone number.  

  • Date of Birth.

  • Patients Name.

  • Patients Address.

  • Call Back Number.

  • Patients Current Location.    

  • Medical Card Number. (It is important you have this number or else you will be charged.)                 

  • A brief description of the patients complaint.

The call handler will inform you, a nurse will ring you back. Call handlers are trained to identify urgent calls and refer them quickly to triage. After you have provided your details to the call taker, please keep the contact phone number free so the nurse can get through to you. If there is a delay in getting back to you this may be due to the high number of calls to the service. If the patient deteriorates before Westdoc calls back it is very important that you phone back on 1850 365 000 or 091 747 710. All urgent calls receive priority.

The nurse will offer advice or an appointment as appropriate. Where their condition demands it the patient will be seen at his/her place of residence. Details of your consultation are automatically forwarded to your own doctor. If you have a valid it medical card/GP Visit/U6 Card you must bring it with you or you may be charged.

All patients are expected to be polite and courteous to all members of staff, doctors, nurses etc. Abusive language and behavior is not acceptable. Patients who are consistently abusive or threatening to members of staff and/or doctors in the centers or on the phones may be prevented from using the service in the future.

The Patient's:

Contact Us

Opening Hours

Useful Numbers

Regional Out of Hours

Out of Hours Urgent:

Call 1850 365000 

 or     091 747710

For all general inquiries:

Call 091 747 700

Or fill in our contact form

Data Protection Officer:

Matt Breslin 

+353 64 6691974

Matt@westdoc.ie

Postal Address:

Westdoc Ltd,

Unit 18A Liosban Business Park,

Tuam Road, 

Galway.

H91 FW13

info@westdoc.ie

Office Hours:

Monday to Friday 

9.30am to 1pm and 2pm to 5.30pm

(excluding bank holidays)

Out of Hours Urgent Care:

Monday to Thursday

6pm to 9am

Weekends:

6pm Friday to 9am Monday 

Bank Holiday Weekends  

6pm Friday to 9am Tuesday

University Hospital Galway:  

+353 (0)91 524222

Mayo University Hospital: 

+353 (0)94 9021733

Portiuncula Hospital: 

+353 (0)90 964 8200

Sligo University Hosptial: 

+353 (0)71 917 1111

Merlin Park Hospital: 

+353 (0)91 544544

Waiting List Call Centre:

+353 (0)91 893300

South & South West (Kerry, Cork)

1850 335 999

www.southdoc.ie

 

South East Care Doc

1850 334 999

www.caredoc.ie

Kildare & West Wicklow

1890 599 362

www.kdoc.ie

 

Mid-West Shannondoc

1850 212 999

www.shannondoc.ie

 

North East (Cavan, Louth, Meath & Monaghan) Nedoc

1850 777 911

www.nedoc.ie

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